Session Details
Room: Supper
Format: Debate
No. of attendees:
Hosts names: Alexandra Almond and Dave King
Scribe: Samithree Rajapaksha
What was covered?
Current procedure of planning transport infrastructure projects does not consider the customer perceptions.
Specifications should be designed based on the customer requirements.
But when the project is evaluated in a business perspective, it won’t be easy to satisfy all the customer expectations.
A good project will balance between a business perspective and customer expectations.
Therefore, the most critical stage of a development process is the designing phase and have to finalise with a specific organisation.